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Questions or a custom fit? contact@weebtoys.com

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Privacy Policy

Who We Are

WeebToys is a small business based in Cherry Hill, New Jersey, selling 3D-printed products and custom designs through weebtoys.com.

For privacy questions or requests, email contact@weebtoys.com.

Information We Collect

When you shop, create an account, or contact us, we collect information needed to provide our services. This may include:

  • Your name, email address, phone number, and billing and shipping addresses.
  • Order history, product selections, and payment transaction details.
  • Account information, if you register.
  • Messages, measurements, photos, or design files you send for custom orders or customer support.

Our website also processes technical information, such as IP addresses, browser details, and cookies, to support shopping features and website security.

How We Use Your Information

We use your information to process payments, fulfill orders, calculate shipping and taxes, provide support, and handle returns or refunds.

For custom orders, we use the information you provide to confirm your requirements and create your item. We also retain relevant records for accounting, fraud prevention, and legal obligations.

Payments

We accept payments through WooPayments and PayPal. WooPayments works with Stripe to process payments. Available checkout options may include credit and debit cards and supported digital wallets.

Relevant billing, order, and transaction information is shared with the selected payment provider to process payments, prevent fraud, and handle refunds. Their privacy policies explain how they handle your information:

Shipping & Taxes

We use USPS Simple Shipping to request shipping rates and WooCommerce Shipping to support shipping-label purchases. Relevant destination information is used for rate requests. When fulfilling orders, delivery details are shared with shipping services and the selected carrier, including USPS.

We also use WooCommerce Tax to support automated tax calculations. When this feature is enabled, relevant address and purchase information is processed to determine applicable taxes.

Cookies

We use cookies to keep track of your shopping cart, support checkout, maintain account sessions, and remember preferences. Payment services may also use cookies or similar technologies for payment functionality and fraud prevention.

You can manage cookies through your browser settings. Blocking certain cookies may affect checkout, sign-in, or other store features.

Customer Communications

We use your contact information to send order confirmations, shipping updates, and messages about your purchases or support requests.

We do not currently operate an email marketing list. If we introduce one, we will update this policy and provide signup and unsubscribe options.

Reviews & Photos

If you submit a public product review, your display name, review, and any attached photos may be visible to other visitors.

Avoid including private information in public reviews, and remove embedded location data from photos before uploading them.

Who Can Access Your Information

The store owner and authorized administrators can access information needed to manage orders and provide support.

Relevant information may also be processed by providers that support our hosting, payments, shipping, tax calculations, and transactional emails. We may disclose information when required by law or necessary to address fraud or protect our legal rights.

How Long We Keep Information

We retain information for as long as needed to fulfill orders, provide support, maintain business records, resolve disputes, and meet legal obligations.

Retention periods vary by the type of information and its purpose. Some order records may need to remain after an account is deleted.

Your Privacy Choices

Contact contact@weebtoys.com to request access to, correction of, or deletion of your personal information.

We may need to verify your identity before fulfilling a request. Certain information may be retained for legal, accounting, or security purposes. Additional rights may apply depending on where you live.

Other Websites

Links to Etsy, social media, and other websites are governed by those services’ privacy policies. Embedded content, such as third-party videos, may collect information about your interaction with it.

Changes to This Policy

We may update this policy when our services or data practices change. Updates will be posted on this page.

Contact

For questions about this policy or your personal information, email contact@weebtoys.com.